Shipping Policy

At englishdev, we are committed to providing customers worldwide with a convenient and reliable shopping experience. This Shipping Policy explains how we process, ship, and deliver your orders.

1. Order Processing Time

Orders are processed after payment has been successfully received and verified.

Please allow 1–3 business days for order processing before shipment, unless otherwise stated on the product page or during checkout.

Order processing may take longer during holidays, promotional events, peak shopping seasons, or periods of high order volume.

Business days do not include weekends or public holidays.

2. Shipping Destinations

englishdev aims to serve customers worldwide. Shipping availability depends on the destination, local delivery conditions, and the shipping options available at checkout.

If we are unable to ship to your location, we will inform you when possible.

Please ensure that your shipping address, postal code, email address, and contact number are accurate and complete when placing your order.

3. Shipping Methods and Delivery Estimates

Available shipping methods and estimated delivery times may vary depending on your destination and the shipping service selected.

Delivery estimates generally begin after your order has been processed and shipped.

International shipments may take longer due to customs clearance, local delivery arrangements, weather conditions, or other circumstances beyond our control.

Any delivery estimates displayed at checkout or communicated after purchase are estimates, not guaranteed delivery dates.

4. Shipping Fees

Shipping fees, if applicable, will be displayed during checkout before you complete your purchase.

Shipping costs may vary according to the destination, shipping method, order size, and any applicable promotions.

If free shipping is offered for a particular order or destination, the applicable conditions will be displayed on our website or at checkout.

5. Order Confirmation and Tracking

After placing an order, you may receive an order confirmation email.

Once your order has been shipped, we may provide a shipping confirmation email containing tracking information, where available.

Please allow some time for tracking information to become active after the carrier receives and scans your package.

You can use the tracking information provided to check the latest available delivery updates.

6. Customs Duties and Taxes

International orders may be subject to customs duties, import taxes, VAT, or other fees imposed by the destination country.

Unless otherwise stated at checkout or required by applicable law, these charges are the responsibility of the customer.

Customs procedures may affect delivery times. englishdev cannot control customs processing times or decisions made by customs authorities.

We recommend checking your country's import regulations before placing an international order.

7. Shipping Delays

Although we make reasonable efforts to ship orders promptly, delivery delays may occur due to circumstances beyond our control, including:

Customs inspections or clearance procedures
Severe weather or natural disasters
Carrier delays or operational disruptions
Public holidays and peak shopping periods
Incorrect or incomplete shipping information
Other unforeseen transportation or delivery issues

If your package is delayed, please check the tracking information first. If you need further assistance, contact our customer service team.

8. Incorrect Shipping Addresses

Customers are responsible for providing accurate shipping information when placing an order.

If you notice an error in your shipping address, please contact us as soon as possible. We cannot guarantee that changes can be made after an order has been processed or shipped.

englishdev is not responsible for delivery issues caused by incorrect or incomplete addresses provided by the customer, subject to applicable law.

9. Lost, Missing, or Damaged Packages

If your tracking information indicates that your package has been delivered but you have not received it, please check your mailbox, delivery area, household members, neighbors, or local carrier.

If your order appears to be lost, arrives damaged, or has another delivery issue, please contact us with your order number and relevant details. Photographs may be helpful when reporting damage.

We will review the information and work with the shipping carrier where appropriate to help resolve the issue in accordance with our policies and applicable law.

10. Split Shipments

Depending on product availability, fulfillment arrangements, or shipping requirements, items from the same order may occasionally be shipped separately.

If your order is sent in multiple packages, tracking information may be provided separately where available.